Frequently Asked Questions (FAQ)

1. Are the knives on your website legal to own and carry?

All knives available for purchase on our website comply with local laws and regulations. However, it is the customer's responsibility to ensure they are aware of and adhere to their local laws regarding knife ownership and carrying.

2. What type of steel are your knives made from?

Our knives are crafted from high-quality 80CrV2 and Magnacut, ensuring durability, sharpness, and resistance to corrosion. Each product description includes details about the specific steel used in the knife's construction.

3. Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary based on the destination. Please refer to our shipping policy or contact our customer support for more information on international shipping.

4. How do I maintain and care for my knives?

Proper knife maintenance is crucial for longevity and performance. We recommend regularly cleaning and drying your knives after use. Additionally, occasional oiling of the blade (included in the box with purchase) and storing them in a dry place can help prevent corrosion. Refer to our care guide for detailed instructions on maintaining your knives.

5. What is your return and exchange policy?

We have a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return it within 30 days for a refund or exchange. Please ensure the item is in its original condition and packaging. For more details, review our return policy or contact our customer support team.

6. Do you offer knife sharpening services?

At this time, we do not offer knife sharpening services for any brand other than Bone River Co. However, if you buy one of our blades we will be more than happy to sharpen the knife back to original for the life of the knife.

7. Are the knives on your website covered by a warranty?

Yes, all our knives come with a manufacturer's warranty against defects in materials and workmanship. Warranty specifics may vary by product. Please refer to the product's warranty information for details or contact our customer support at info@boneriverco.com for assistance with warranty claims.