Re-Sharpening/Re-Edging Plan

At Bone River Co., we understand the importance of maintaining the sharpness and performance of your knives. Our re-sharpening and re-edging service is designed to restore the cutting edge of your knife to its optimal sharpness and functionality.

Service Details

Process

  1. Evaluation: Send your knife to our designated facility for assessment.
  2. Expert Handling: Our skilled technicians will assess the blade and determine the appropriate re-sharpening or re-edging method.
  3. Professional Care: Utilizing precision tools and techniques, we will re-sharpen or re-edge the blade to restore its cutting performance.
  4. Quality Check: Each knife undergoes a thorough quality check to ensure the edge meets our high standards.
  5. Return: Once re-sharpened or re-edged, your knife will be promptly returned to you.

Pricing

  • Standard Service Fee: This is our promise to our customers who buy from Bone River Co. Sharpening is apart of your trusted warranty.
  • Additional Charges: Additional fees may apply for extensive reconditioning or repair beyond standard re-sharpening. Shipping fees may apply.

Turnaround Time

  • Processing Time: Typically, our re-sharpening service takes 2 days from the date of receiving the knife.
  • Shipping Time: Return shipping duration varies based on the selected shipping method and destination.

How to Request the Service

  1. Initiate Service: Contact our customer support team at info@boneriverco.com to initiate the re-sharpening or re-edging service request.
  2. Provide Information: Include your name, contact details, and a brief description of the service required along with the photo of the knife.
  3. Shipping Instructions: Follow the shipping instructions provided by our customer support team to send the knife for servicing.

Important Notes

  • Condition of Knives: Knives sent for re-sharpening or re-edging should be in a clean and suitable condition for servicing.
  • Limitations: This service may not be suitable for severely damaged or extensively worn knives.
  • Shipping Costs: Customers may be responsible for shipping costs to send the knife for service and return shipping.

Contact Us

For any inquiries or further details regarding our re-sharpening/re-edging service, please reach out to our customer support team.