Domestic Shipping

We offer shipping within the United States. Orders are processed and dispatched within 1-2 business days. Standard shipping typically takes 3-5 business days for delivery. Expedited shipping options are available at checkout for faster delivery.

International Shipping

Please note that we do not offer international shipping at this time. We apologize for any inconvenience this may cause. We are constantly working to expand our shipping capabilities and hope to offer international shipping in the future.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy.

Return Policy

• You may return unused and undamaged items within 30 days of delivery for a refund.
• The item must be in its original packaging and condition.
• Please contact our customer support team to initiate a return or exchange process.
• Refunds will be issued to the original payment method used for the purchase.

Exchange Policy

• If you wish to exchange your item for a different model, please contact us to arrange the exchange.
• Exchanged items must be in their original packaging and condition.
• Any price differences between items will be handled accordingly.

Change and Cancellation Policy

 If you order the wrong Products, you may change your order up until the time the order is shipped. Once an order has been shipped, if you wish to change an item you must follow the guidelines in the Returns section below. If you would like to cancel your order you may do so up until the time the order has shipped. Once an order has been shipped you must follow the guidelines in the Returns section below. You can contact us about a change or cancellation at the email or telephone number listed in the “contact us” section of the Website. If you choose to send an email you must use “order change” or “order cancellation” in your email subject line to make sure the email is directed to the correct department to improve the chance that the change or cancellation can be implemented before the order ships.

Contact Us

If you have any further questions regarding our shipping and returns policy, feel free to contact our customer support team at info@boneriverco.com We're here to assist you.